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TERMS & CONDITIONS OF WARRANTY

At ARKOS, we are committed to total customer satisfaction and we take great pride in the batteries that we manufacture. We warrant that this product is free from defects in materials and workmanship affecting its normal use, and is in conformity with the relevant specifications the warranty period, subject to the following:

1Warranty Period: Comprises of FREE REPLACEMENT and PRO-RATA. The label on every ARKOS battery specifies the total number of months covered by the free replacement period and the Pro-Rata period for batteries fitted in two-wheelers. ii. In all cases the warranty is applicable from the date of sale to the original purchaser. iii. For a battery being replaced on Free of Cost basis the warranty commences from the date of sale of the original battery as stated in the original Warranty Card and not from the date of replacement given.

  • For batteries purchased on pro-rata warranty settlement discount, a fresh warranty is applicable from the date of purchase.

Free Replacement Pro-rata Compensation*

0-24 Months 25-30 Months 25%
31-39 Months 20%
40-48 Months 15%
Pro Rata Warranty Discounts will be applicable on prevailing Maximum Retail Price of New Battery. No warranty for wrong fitment. For details of warranty terms and conditions, please refer to the warranty card or Log On to www.arkos.in.

2In the event of any complaint, the battery must be returned untampered & complete to the Company’s Authorised Dealer, Wholesaler or Depot in India along with the Warranty Claim Form. Delivery of the replaced/rectified/discounted battery will be F.O.R. to the same point.

3Tampering or overwriting on Barcode Sticker will invalidate the warranty claim.

4Our batteries are warranted against all defects arising solely from the use of faulty material or poor workmanship. Consequential liabilities will not be entertained.

5The right to determine whether a battery needs repair, rectification, free replacement or pro-rata settlement rests with the Company.

6The defective battery arising out of the free replacement or pro-rata settlement under this warranty will become the property of the Company and -no scrap rebate will be given for it.

7All liabilities under this Warranty shall cease if:

  • The battery has been operated in an application that it was not designed for and/or Marketed to support/Company’s Application Chart.
  • Battery has been refilled with additives, dopes or any other substance besides distilled water that may have contaminated the battery
  • Damaged due to fitment of additional accessories in vehicle other than the original fitment

8 This warranty can be denied on merely discharged batteries and for batteries damaged due to abuse or neglect but not limited to the following:

  • Damages to the battery caused by accidents, fire, faulty electrical systems, improper handling, service of battery by unauthorised dealers/auto electricians, wilful abuse, destruction by fire, collision, theft or recharging.
  • Breakage of container and cover or breakage/deformation of terminal due to mechanical shock like hammering.
  • Failure of battery due to deep discharge, overcharge or improper topping up.
  • Batteries are operated in discharged condition for long periods.

9In the event of any particular battery model being phased out, the Company reserves the right to provide another model of the same capacity suited to the vehicle, as settlement of Warranty.

10In case a service battery is issued, it must be returned within 15 days, failing which a nominal charge per day will be levied

11The charging system & electrical circuit of the vehicle shall be checked by the Company’s authorised personnel or dealer before finalising settlement of any Warranty Claim. Recharging of battery shall be billed as extra.

12Adjudication and settlement of claim will take a couple of days as the battery has to be tested for the reported failure.

13Any octroi duty or local tax which becomes leviable on the battery under repair or replacement shall be borne by the customer.

14Customers are deemed to have read, understood and agreed to these conditions at the time of purchase.

15The warranty card is issued only at the time of original purchase. It is NONTRANSFERABLE and will not be re-issued.

16 All disputes or differences arising out of use of battery shall have exclusive jurisdiction at the courts of Mumbai.

For terms and conditions you can also check the warranty table given with the warranty card.
Please refer to the application chart available at the respective purchase counters for recommended fitment.